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RBS Cancels Wimbledon Hospitality, Said To Consider Legal Action Over IT Glitch

posted: 11 months ago

RBS

So, Royal Bank of Scotland (RBS) cancelled its corporate hospitality at Wimbledon from Wednesday as it continues to deal with fall-out from the IT meltdown that left thousands of customers without access to cash.

The Guardian reports that the bank, which says it is finally getting on top of the crisis, said it would be 'inappropriate' to continue providing the hospitality.

It also confirmed it had cancelled a one-day golf tournament at Gleneagles in Scotland on Wednesday that was due to feature golf legend Jack Nicklaus.

In the meantime, Reuters reports that RBS may pursue litigation against U.S. software maker CA Technologies after a software upgrade caused massive disruption for millions of customers, the Financial Times said on Wednesday.

NatWest, owned by part-nationalised RBS, suffered a huge backlog of failed payments after the upgrade went wrong, leaving the bank unable to process payments for its personal and business customers.

The glitch could now cost RBS around $156m in staff overtime costs and expected compensation claims.

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