Over the weekend, Bank of America activated its disaster relief program in all disaster areas designated by the Federal Emergency Management Agency. For employees, the bank has also taken several precautions, including closing facilities in affected states and asking teammates to work from home as necessary.
'We have customers and employees throughout the hardest hit region and their safety is our main consideration', said Brian Moynihan, CEO of Bank of America. 'As we do what we can to help them through this, we also are doing our part to help get relief to communities affected'.
Under the company's disaster relief program, Bank of America customers affected by severe storms and floods in Rhode Island, New Hampshire, Maine, Massachusetts, Connecticut, New Jersey, New York, Pennsylvania, Delaware, Maryland, Virginia and Washington, D.C., may qualify to:
- Receive credit line increases on their existing Bank of America Visa® card and MasterCard®.
- Modify or extend payments on loans, credit cards or lines of credit.
- Receive special assistance with lost, missing or late loan or card payments.
- Avoid early withdrawal penalties on bank certificates of deposit (CDs).
- Receive a refund on any overdraft, non-sufficient funds (NSF) and non-Bank of America ATM fees incurred as a result of storm conditions.
Small businesses may also qualify for similar benefits on both business and personal loans.
Customers may access the program at any Bank of America banking center or by calling 1.855.729.1764. All Bank of America call centers, online banking and mobile banking continue to be available.
In addition, the Bank of America Charitable Foundation will match employee pledges to relief efforts through the bank’s Matching Gifts program and will not limit its overall relief donation.
image: © Alex E. Proimos