John Lewis boss Andy Street has warned fellow retailers to rein in Black Friday promotions next year after heavy demand over the promotional weekend caused havoc on the high street in the run-up to Christmas and hit profitability.
Next is handing shareholders a special dividend payout after a strong performance from its home shopping arm helped it combat widespread discounting on the high street before Christmas.
The Black Friday promotional extravaganza meant Christmas came in November for John Lewis but, despite slower sales in recent days, store chiefs expect a bumper finish to December as shoppers get a second wind.
We pick our top five 'one-day-only' deals, and want yours too
Amazon and Twitter are joining forces to let users of the social network add items directly to their online shopping cart just by sending a tweet.
A technological banking glitch on one of the busiest online shopping days of the year left millions of shoppers unable to pay for transactions using their credit or debit cards.
In the cut-throat world of retail, it is a David-versus-Goliath battle.
I started off reviewing bars. Then I moved into restaurants, which is where my writing mostly resides nowadays. But online food home delivery services? That’s slightly out of my comfort zone.
Britain has become a gadget-obsessed nation, watching more television online, spending more on internet shopping and using smartphones and tablets to access the web more heavily than any of the world's leading economies, according to new research.
Almost half of us have purchased something online we wouldn't have bought in person. And more than half of us have resolved a consumer complaint...through Facebook.